Terms of Service

These Terms of Service apply to use of seronal.com and purchases made from Seronal. By using the site or placing an order, you agree to these terms.

Store use

You agree to use this site for lawful purposes only and not to interfere with the operation, security, or availability of the store.

Product information

We aim to present product information clearly and accurately. Product descriptions, prices, availability, images, and other details may be updated or corrected at any time. We may refuse or cancel an order if information appears inaccurate, incomplete, unavailable, or affected by error.

Orders and payment

When you place an order, you agree to provide accurate billing, shipping, and contact information. Payment must be authorized before an order can be processed.

Shipping and fulfillment

Seronal may work with third-party suppliers, fulfillment partners, and carriers. Processing, fulfillment, and delivery estimates are not guarantees and may change outside Seronal's direct control.

Returns and order issues

Returns, refunds, replacements, and order issue reviews are handled according to Seronal's Shipping & Returns guidance and the circumstances of the order, product condition, supplier requirements, carrier status, and applicable law.

Personal-care and scent products

Some products may be personal-care, bath, body, scent, or home ritual items. Please review product details before use and discontinue use if irritation or discomfort occurs. Seronal products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Third-party links and services

The site may include links, tools, apps, payment services, shipping services, or fulfillment services operated by third parties. Seronal is not responsible for third-party websites, services, delays, policies, or errors outside its direct control.

Limitation of liability

To the fullest extent permitted by law, Seronal is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the site, products, third-party services, shipping delays, or order issues.

Changes to these terms

Seronal may update these Terms of Service from time to time. Continued use of the site after changes are posted means you accept the updated terms.

Contact

Questions about these terms can be sent to hello@seronal.com.